How to reach us
Email is the main support channel.
- ·Support: support@geminisubscription.lol
- ·Order lookup: /query
- ·Verification notes: /verify
Contact Gemini Subscription support
Email support@geminisubscription.lol; replies usually arrive within 24 hours. Check the order page first for order questions, and include the GS order number and purchase email. Never send passwords, verification codes or recovery codes.
What to include
Send the minimum needed and keep secrets out of email.
- ·Include: order number, purchase email, payment time, masked screenshot.
- ·Never send: passwords, verification codes, recovery codes or the full delivery payload.
- ·Content issues: page URL and official source.
Response times
Usually within 24 hours; refunds and multi-party checks can take longer and we report progress by email.
Frequently asked questions
Is there live chat?
Email support is the primary channel. If you are contacted elsewhere, verify with the order number first to avoid impersonation.
What do I need to look up an order?
The GS order number from this site plus the purchase email used at checkout. Both must match before the order page shows status and delivery details.
Can an undelivered order be refunded?
Yes. Orders that were never delivered follow the refund policy. Read the source-listing limits shown on each product page before paying.